All returns must meet the following guidelines in order for the Return Policy to apply.


1. All product returns require the original order number.

2. The products in new and unused condition.

3. All returns must occur within 30 days of receipt.

Returns & Refunds:

All products that are unused can be returned to our Fulfillment center postmarked within 30 days of receipt.

  • We do not supply return labels for returns.
  • Returns for refund will be refunded less shipping
  • Refunds will be processed within 7 business days after arriving at the fulfillment center


Products that are received by TEScosmetics in any of the following conditions are not eligible for return and may be rejected.

  • Any product not purchased from TEScosmetics.
  • Any product which appears tampered, customized, or altered in any way.
  • Any product that exhibits physical damage.
  • Any products that has been used.

Please send your returns to:


7481 Amboy Road

Staten Island, NY 10307